Health and Safety

Your safety and wellbeing are our top priorities.

We’ve implemented the following safety protocols to ensure a safe environment for all:

• HEPA viral filtration units in every room

• Thorough cleaning protocols between every patient

• Masking available upon request — just let us know!

No Show / Cancellation Policy

Missed appointments and last-minute cancellations are costly and prevent others from accessing care.

We follow a two-strike policy:

• Two no-shows or same-day cancellations will result in us no longer booking future appointments for that individual.

• If you need to cancel, please give at least 24 hours' notice. Your cooperation is greatly appreciated.

Prescription Rechecks

For patients aged 19–64:

• One free recheck is available within 90 days of the exam with the same doctor.

• After 90 days, or if requesting a different doctor, a $75 fee applies per visit.

For patients under 19 or over 65:

• One free recheck is available within 90 days of the exam.

• After 90 days, a $40 fee applies per visit, regardless of the doctor.